ber 365 Terms and Conditions – Complete Usage Policy

These Terms and Conditions ("Terms") form a legally binding agreement between ber 365 ("we", "the Company") and any user of the platform ("you", "member"). These Terms apply to the use of the ber 365 website, mobile app, and all related services.

Ber 365 is an internationally licensed online gaming and betting platform providing entertainment services to users in Bangladesh. Where these Terms & Conditions are published in both English and Bengali, the Bengali version shall take precedence in the event of any conflict.

As a user, you confirm that you have read, understood, and accepted these terms and conditions. If you disagree with any part of them, please refrain from using our platform.

To open an account and use our services at ber 365, you must meet the following eligibility requirements:

• You must be 18 years of age or older.
• You must be a real individual and register an account in your own name.
• Each individual may open one account only. Creating multiple accounts is strictly prohibited.
• All information provided during registration must be truthful, accurate, and complete.
• Online gaming must be legally permitted in the country or region where you reside.

During registration, you must provide your full name, email address, phone number, and date of birth accurately. ber 365 reserves the right to carry out identity verification (KYC) at any time, which may require a copy of your national ID, passport, or driving licence.

Keeping your account password secure is entirely your responsibility. Do not share your password with anyone. If you suspect any unauthorized access to your account, contact our support team immediately.

Ber 365 supports multiple payment methods for deposits, including bKash, Nagad, Rocket, bank transfer, and USDT. Minimum and maximum deposit limits vary by payment method.

• Minimum deposit: ৳500 (five hundred BDT).
• Deposits via bKash and Nagad are typically credited within 1–5 minutes.
• Bank transfers may take 1–2 business days to process.
• Deposited funds can only be used within the same account from which the deposit was made.
• Deposits made through third parties are strictly prohibited.

Ber 365 reserves the right to block and investigate any suspicious transactions. If evidence of money laundering or fraud is found, the relevant account will be suspended and legal action may be taken.

To withdraw from ber 365, your account must be fully verified (KYC completed). Withdrawals cannot be processed from unverified accounts.

• Minimum withdrawal: ৳500.
• Maximum single withdrawal: ৳2,00,000.
• Standard withdrawals are processed within 5–15 minutes.
• Large withdrawal amounts may take up to 24 hours to process.
• Withdrawals can only be made to the same payment method used for the original deposit.
• A maximum of 5 withdrawal requests can be made per week.

To withdraw bonus funds, the applicable wagering requirements must be met. Bonus balances cannot be withdrawn before those requirements are fulfilled. Full details on wagering are provided in the Bonus section below.

Ber 365 regularly offers a variety of bonuses and promotional deals. Each bonus comes with its own terms, and failure to comply may result in the bonus being forfeited.

• Welcome Bonus: A bonus on the first deposit for new members. Each user is eligible for this bonus once only.
• Wagering Requirements: Withdrawing bonus funds typically requires placing bets worth 15–30 times the bonus amount.
• Duration: Wagering requirements must be met within 30 days of receiving a bonus, or the bonus will be forfeited.
• Game Restrictions: Some games may not be eligible for bonus wagering.
• Multiple Bonuses: Multiple bonuses cannot be active at the same time unless otherwise specified.

Ber 365 reserves the right to modify, suspend, or cancel any bonus offer at any time. If bonus abuse or fraud is detected, the bonus and any associated winnings will be forfeited.

All betting activities on ber 365 are conducted under specific regulations, applicable across all categories including Sports Betting, Live Casino, slots, and crash games.

• All game outcomes are determined by a Random Number Generator (RNG) or live dealers.
• If a game is interrupted due to a technical error, that round will be considered void and the stake will be returned.
• Any dispute regarding a game result must be reported to support within 48 hours.
• Using bots, automated software, or any other unfair means to play games is strictly prohibited.
• Match fixing and the use of insider information in Sports Betting are strictly prohibited.

In the event of any dispute regarding game outcomes, the Company's decision shall be final. All logs and records are stored on our servers and will be used in the resolution of any disputes.

Ber 365 is firmly committed to responsible gaming. We want every member to enjoy gaming as a form of entertainment — not let it become a problem.

• Deposit Limit: You can set your own daily, weekly, or monthly deposit limits at any time.
• Self-Exclusion: The option to temporarily or permanently exclude yourself from the platform.
• Cooling-Off Period: Take a break ranging from 24 hours up to 6 months.
• Reality Check: Get hourly reminders to help you keep track of your playing time.

If you're experiencing gambling-related issues, our support team can connect you with professional assistance organizations. For more details, visit our Responsible Play View page.

Ber 365 reserves the right to suspend or permanently close any account without notice under the following circumstances:

• Breaching any part of these Terms & Conditions.
• Registering with false or inaccurate information.
• Operating multiple accounts.
• Attempting to gain an unfair advantage through fraud, hacking, or any other dishonest means.
• Engaging in activities related to money laundering.
• Failing age verification or being found to be under 18 years of age.

Upon account closure, any legitimately earned balance (excluding bonuses or funds from invalid transactions) will be returned. In cases of fraud, however, the entire balance may be forfeited.

Ber 365 takes the protection of your personal data seriously. We never sell your information to third parties. Full details on how we collect, use, and protect your data can be found on our Privacy Policy page.

By registering on the platform, you also consent to our Privacy Policy. Your information is protected with SSL 256-bit encryption technology.

Ber 365 is not liable for the following:

• If a game is interrupted due to loss of internet connection.
• Transaction failures caused by delays or errors on the part of third-party payment services.
• Account credentials being compromised due to the user's own negligence.
• Financial losses from gaming (gaming carries risk, and losses are a normal part of it).
• In force majeure events (natural disasters, war, government restrictions, etc.).

Ber 365 reserves the right to modify these terms and conditions, in part or in full, at any time. Prior notice will be given via registered email or on the platform before any major changes take effect. Continued use of the platform after such changes constitutes acceptance of the updated terms.

We therefore recommend checking this page regularly. The "Last Updated" date at the top of the page will indicate whether the Terms have changed.

For any questions, complaints, or disputes regarding these Terms & Conditions, please contact us:

• Email: support@ber365.ws
• Live Chat: Available on the platform 24/7
• Response Time: Typically within 2–4 hours

All disputes will first be addressed through direct negotiation. If a resolution cannot be reached, the matter will be referred to arbitration through an independent third party.