ber 365 Privacy Policy – Your Data Is Safe With Us

This Privacy Policy ("Policy") is issued by ber 365 ("we", "Company", "Platform") and applies to all users ("you", "member") of our website, mobile app, and related services. By using any ber 365 service, you agree to this Privacy Policy.

We understand how valuable your personal information is. That is why ber 365 is always transparent about what data is collected, why it is collected, and how it is kept secure. This policy is written in plain English so our Bangladeshi members can understand it with ease.

This Privacy Policy is part of our Terms & Conditions part. Reading both documents together will give you a complete picture of your relationship with ber 365.

Ber 365 collects the following types of data to deliver its services effectively:

Personal identification information:

• Full name, date of birth, and gender.
• Email address and mobile number.
• Residential address and country.
• National ID or passport number (for KYC verification).

Financial information:

• Mobile banking number (bKash, Nagad, Rocket, etc.).
• Bank account details (where applicable).
• Transaction history, deposit and withdrawal records.

Technical & Usage Information:

• IP address and device type.
• Browser type and operating system.
• Time spent on the platform, page visit and click history.
• Gaming activity logs and betting history.

Ber 365 collects information through several methods. We are committed to keeping you informed about each of them.

Your clear consent is obtained before any data is collected. By agreeing to this Privacy Policy at registration, you are knowingly and willingly providing your information.

Ber 365 uses your data only for specific, legitimate purposes. We never use it beyond what is necessary.

• Account management: To complete registration, login, and account verification.
• Service Delivery: To personalize your gaming experience and show you relevant bonuses and offers.
• Financial transactions: To process deposits, withdrawals, and refunds.
• KYC & fraud prevention: To verify identity and detect suspicious activity.
• Customer Support: To handle your queries, complaints, and support requests.
• Legal Compliance: To meet regulatory requirements and fulfill legal obligations.
• Security: To ensure platform security and prevent unauthorized access.
• Service Improvement: To analyze user experience and improve the platform.

Ber 365 never sells your personal data. However, limited information may be shared with trusted third parties in specific circumstances.

Who Your Data May Be Shared With:

• Payment Processors: Information required by bKash, Nagad, Rocket, or your bank to process transactions.
• Game Providers: With licensed game providers to ensure an uninterrupted gaming experience.
• KYC Services: With authorized identity verification partners.
• Law Enforcement Agencies: Where required by court order or legal obligation.
• Security specialists: For fraud detection and prevention.

Strict non-disclosure agreements (NDAs) are maintained with all third parties when sharing data. They are not permitted to use your information for their own purposes or share it further under any circumstances.

Ber 365 uses cookies and similar technologies on its website and app to enhance your browsing experience and ensure platform functionality.

Cookie type:

• Essential Cookies: Essential for login sessions and site security. Disabling these cookies will prevent the site from functioning properly.
• Functional Cookies: Saves your preferences, language, and theme settings.
• Analytics cookies: Helps us understand which pages are visited most (no personal data involved).
• Security cookies: To detect unauthorized access and fraudulent activity.

You can manage cookies at any time through your browser settings. However, disabling essential cookies may affect the availability of certain platform features.

Ber 365 uses industry-leading technology to protect your data. Our security is built in multiple layers, so if one layer is ever compromised, the others continue to keep you protected.

• SSL 256-bit encryption: All data transfers take place over fully encrypted channels.
• Two-Factor Authentication (2FA): An additional layer of security to protect access to your account.
• Firewall & DDoS Protection: Protecting servers from external attacks.
• Regular Security Audits: Penetration testing conducted by third-party security experts.
• Data Masking: Sensitive information (such as card numbers) is masked in the system.
• Access Control: Only authorized personnel can access data on a need-to-know basis.
• Backup & Recovery: Regular data backups stored on secure servers.

As a ber 365 member, you have the following rights over your personal data. To exercise any of these rights, please contact our support team.

• Right to Know: You have the right to know what information we hold about you.
• Right to Access: You may request a copy of the data we hold about you.
• Right to rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain circumstances.
• Right to Restrict Processing: You may request that your data be excluded from specific uses.
• Right to Portability: You may request your data in a machine-readable format.
• Right to object: You may object to your data being used for marketing or profiling purposes.

We will respond within 30 days of receiving your request. For complex cases, an additional 30 days may be required, and you will be notified in advance. Please note that some data may not be erasable due to legal obligations.

Ber 365 does not retain your data indefinitely. A defined retention period is set for each category of information.

Once the retention period expires, your data is securely deleted or anonymized so it can no longer be linked to any individual.

Ber 365 strictly prohibits access by anyone under the age of 18. Our platform does not knowingly collect data from minors.

Age is verified at registration. If we discover that a minor has created an account, that account and all associated data will be deleted immediately.

Ber 365 reserves the right to update this Privacy Policy, in part or in full, at any time. For significant changes, notice will be provided via your registered email or on the platform.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. Please check this page regularly and note the "Last Updated" date at the top.

If you have any questions about this Privacy Policy or wish to make a request regarding your data, please get in touch with us:

• Email: support@ber365.ws
• Live Chat: Available 24/7 on the platform
• Response Time: Usually within 2–4 hours